TRUiC PRIVACY POLICY
Overview
This Privacy Policy describes the information collected by The Really Useful Information Company LLC (“we,” “us” or “our”) through our mobile applications and website and how we use that information.
We Don’t Collect Personal Information from Our Applications
When you download and use our mobile applications, we don’t require you to provide any information and we don’t collect any information about you or your device, except for
(i) nonpersonal information about the duration the App is used and how the App is used, such as the screens viewed and actions taken within our mobile applications. We use information solely to enhance and improve our applications.
We Comply with the Children’s Online Privacy Protection Act
Our child specific mobile applications comply with the Children’s Online Privacy Protection Act (“COPPA”). We don’t knowingly collect personal information from children under the age of 13, and if in the event that a user identifies himself or herself as a child under the age of 13 through a support request or through any feedback, we will not collect, store or use, and will delete in a secure manner, any personal information of such user.
When You Request Support, You May Send Us Email
We allow users to contact us if they have support questions about use of our mobile applications. If you submit a support request, we may receive your email address and other information you provide related to your support request (“Support Information”). We use Support Information only.
Information Sharing and Disclosure
We use your email address only for the purpose of sending updates to our terms of service and privacy policy. We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013. We don’t rent, sell or share your email address unless we have your express consent and in the following circumstances:
(i) We may share your email address and/or Support Information: (a) to protect the security or integrity of our website and Apps, (b) to take precautions against liability; (c) to respond to judicial process, or (d) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety; and where such information is not used for any other purpose, all in compliance with Section 312.5(c)(6) of the COPPA rules effective July 1, 2013.
Cookies
When you visit our website, we may send cookies to your computer that uniquely identify your browser. We use cookies to improve the quality of our service by storing user preferences and tracking usage information. Most browsers allow you to disable cookies or set your browser to alert you when cookies are being sent to your computer.
Links to Third Party Sites
We may provide links and/or connections to third-party web sites or services from our website (we don’t allow links within our mobile applications). We are not responsible for the privacy practices or content of these third-party sites.
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected. If we make changes in the way we use your email address, we will notify you in advance of posting by email. Such modifications will become effective on the date set forth in the email.
Respects your privacy. By opting into our SMS messaging service, you agree to the following terms
- Data Collection: We will collect your name, E mail address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
- Data Usage: We use your data solely for sending Informational.
- Data Security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information if you are subscribed to our SMS service. You may request deletion at any time.
- MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Messages are recurring, and message frequency varies.
- Contact The Really Useful Information Company LLC / TRUiC at (734) 239-7001, (734) 335-4683 & (734) 545-8018 or info@truic.com for HELP or to STOP receiving messages.
- Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@truic.com or (734) 239-7001, (734) 335-4683 & (734) 545-8018. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. The Really Useful Information Company LLC / TRUiC, will not sell, rent, or share the collected mobile numbers.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please send us an email at info [at] truic [dot] com.
Contact: You may contact us at the following address: 709 West Ellsworth Road. Suite 200. Ann Arbor, MI 48108.
Effective Date of Terms of Service: July 13, 2017.